Introducing Blue Connect Mobile NC, the must-have app for all Blue Cross NC health plan members. This app revolutionizes the way you access and understand your health benefits, making it easier than ever to manage costs and make informed decisions. The app has you covered with customer support through click-to-call, in-app messaging, and Live Chat. You can even update your contact preferences and securely pay your monthly premium directly within the app. Experience the convenience and power of the app today!

Features of Blue Connect Mobile NC:

⭐ Simplified login through device-native Face Authentication™ and Fingerprint ID™: It offers a hassle-free login experience by allowing users to securely access their health plan information through facial recognition or fingerprint authentication. This feature eliminates the need for remembering complex passwords and ensures the utmost security of personal health data.

⭐ Real-time claims status details and member spending: With the app, users can instantly check the status of their claims and monitor their spending towards deductible and out-of-pocket limits. This provides users with transparency and helps them better understand their healthcare costs, allowing for effective financial planning and decision-making.

⭐ Helpful tools to make informed choices: The app provides a range of tools to empower users to make well-informed healthcare choices. These include a provider search feature to find suitable healthcare providers, an urgent care finder for immediate care needs, a medical procedure cost estimator to anticipate expenses, and a PCP selection tool to make the best primary care provider decision. These tools give users control over their healthcare decisions.

⭐ Access to digital documents and customer support: Blue Connect Mobile NC offers convenience by providing access to digital documents, such as Explanation of Benefits (EOBs), member letters, plan materials, and monthly invoices. This eliminates the need for physical paperwork and allows users to easily access and organize their healthcare information. Additionally, the app offers various customer support options, including click-to-call, in-app messaging, and Live Chat, ensuring prompt assistance when needed.

FAQs:

⭐ Is the app available for all Blue Cross plan members?

Please note, not all features are available for every Blue Cross plan member. Availability may vary based on individual health plans and member-specific benefits.

⭐ How secure is the app?

Blue Connect Mobile NC prioritizes the security and privacy of users' personal health information. The simplified login feature utilizes device-native Face Authentication™ and Fingerprint ID™, ensuring a secure authentication process. Additionally, the app complies with industry-leading security standards to protect user data.

⭐ Can I manage my premium payments through the app?

Yes, the app allows users to securely pay their monthly premiums and view their payment history. This streamlines the premium payment process and provides users with convenient access to their financial records.

Conclusion:

With simplified login options, real-time claims status details, and member spending updates, users have the tools to effectively manage their healthcare costs. The app's helpful tools provide additional support, enabling users to make informed choices about healthcare providers and procedures. Furthermore, the convenience of accessing digital documents and various customer support channels enhances the overall user experience. Download Blue Connect Mobile NC today and take control of your health and benefits.