Introducing ANEEL Consumidor, the ultimate app for all your electricity-related needs. If you've ever had a problem with an electricity company, this app is your go-to solution. With just a few taps, you can register a complaint about a company to the National Electric Energy Agency (ANEEL) and easily monitor the responses to your registered complaints. But that's not all! You can also check vital information on electricity tariffs, consumer rights and duties, and even the assessment of the electricity company with ANEEL. Plus, you have the power to make suggestions, compliments, and complaints, all in one convenient place. Before jumping into registering a complaint, we recommend trying to resolve the issue with the energy company first, and don't forget to jot down the company's service protocol, as you'll need it while filing a complaint with ANEEL. Rest assured, ANEEL will thoroughly analyze your complaint and send it to the energy company for clarification and prompt resolution. Please note that this application caters specifically to consumers in Brazil. However, if you happen to be outside of Brazil and have the app installed on your mobile device, worry not. Simply access the application and the links contained within via a VPN (virtual private network) for maximum security and data encryption.

Features of ANEEL Consumidor:

- Register Complaints: You can easily file a complaint about an electricity company to the National Electric Energy Agency (ANEEL). No more struggling to find the right channel to voice your concerns.

- Monitor Complaint Responses: Stay updated on the progress of your registered complaints. The app allows you to track the responses from ANEEL, ensuring that your issues are being addressed.

- Access Information: Get comprehensive information on electricity tariffs, consumer rights, and duties. Stay informed about the latest policies and regulations to make knowledgeable decisions.

- Company Assessment: Find out how electricity companies are rated by ANEEL. By checking the assessment, you can make better decisions about which company to choose for your energy needs.

- Share Feedback: Make suggestions, give compliments, or file complaints directly through the app. Your feedback will be taken into account and can contribute to improving the services provided by electricity companies.

- Easy Complaint Filing: Before filing a complaint with ANEEL, try to resolve the issue with the energy company. If unsuccessful, simply provide the company's service protocol when registering a complaint. ANEEL will handle the analysis and communication with the energy company to resolve the problem.

Conclusion:

The ANEEL Consumidor App is a must-have for all electricity consumers in Brazil. With its user-friendly interface, the app empowers users to easily register complaints, track progress, access important information, and share feedback. By using this app, you can take control of your consumer rights and contribute to improving the services of electricity companies. Don't miss out on this opportunity to make a difference – download the ANEEL Consumer App today!